Elaine Swann skillfully and gracefully guides others to achieve their fullest potential. Invite her to your next event and learn the skills you need to achieve your goals!

Networking for Success - Turn Your Networking into Career Advancement and Money
Whether you’re a seasoned professional or just uncomfortable meeting new people in a professional setting, networking is key to any successful business transaction and helping your company grow and thrive. In this workshop, learn all about how to properly hand out a business card, enter and exit conversations with grace, and most importantly how to politely get away from the person who just doesn’t want the conversation to end!

Let Crazy Be Crazy: How to Transform the Way You Deal with Difficult People and Challenging Situations
Elaine shares key steps from her book that a person would need to take in order to transform the way they deal with difficult people and challenging situations. She shares her advice on how to identify specific characteristics in individuals that you cannot change.  Get her straight forward tools to help make necessary changes within your life so that you can achieve your desired goals.

Professional Principles in the Workplace - Mastering the Essentials of Etiquette on the Job
Having a professional and respectful workplace is essential to any successful workplace environment, but sometimes social relations can get a little tricky. Ever wondered how to work efficiently with co-workers who you might not see eye to eye, or how to politely communicate with someone who constantly heats up smelly foods in the office kitchen? Then worry no more. This seminar details how to work effectively with fellow co-workers, respect each other’s personal space, and treat each other with courtesy in order to make for a friendlier and more efficient work place.

Social Media Manners- How to Engage in Proper Online Ethics with FaceBook, Twitter, LinkedIn and more
The way we engage in social media for business can be very different than the way it is used for personal use. It is important to keep in mind the different ways we communicate between the two and remember the boundaries that separate what is and is not appropriate. Learn how to present a professional online presence without worry of committing a social faux pas.

As President of the National Association of Professional Organizers, San Diego Chapter I highly recommend Elaine Swann as a dynamic and engaging speaker. Elaine delivered a well crafted personalized presentation on Business Etiquette to our chapter and it was one of the highest rated programs of the year.
— Dhawn Hansen, NAPO San Diego
Elaine, Thank you again for speaking at our networking breakfast... Everyone had a great time and I heard lot’s of great comments from the attendees. Your energy and passion for what you do is contagious!
— Nancy Wasko, Del Mar Chamber of Commerce


Dining Etiquette and beyond: How to Conduct Business Over the Table with Style and Grace
Whether at corporate conferences, galas, or any professional meeting involving food, how we conduct business and dine at the same time can be a careful balancing act. Learn how to entertain guests and how to conduct business professionally and competently while still enjoying your meal.


International Protocol - Learn Cultural Traditions, Expectations, and Practical Tips on Cross-cultural Communication
Remembering all the social cues and behaviors for business transactions at home can be difficult, but navigating the unknown customs of a different culture can be even more challenging. Whether doing business abroad or interacting with clients with different cultural practices at home, it’s important to know that what might be socially correct in one country can be completely different from another.  Learn how to manage business relations with cultures from all around the globe in order to properly respect and honor each other.

Corporate Concierge Training
One of the most important factors to any company’s success is their staff. Give your team the tools they need to benchmark your organization’s professional presence.  Have your staff learn how to formally and informally receive and interact with customers, understand the distinct non-verbal communication of body language and gestures, and know what is appropriate for “behind-the-scenes” and public behavior in the workplace. We will modify the specific content of your training course in order to meet your organization’s unique objectives in order to create the best results.